Contact Us
CorvetteStoreOnline.com
Contact Us
A real team in Charlotte, North Carolina — answering emails, picking up the phone, and tracking down answers from our suppliers Monday through Friday.
However you reach out, please include your order number so we can pull up your order right away. If your question is about a return, an exchange, or an item that arrived damaged, defective, or incorrect, please email us — those requests have processing steps we can't complete over the phone.
How to Reach Us
Email is fastest. Phones are answered live when we're able, and voicemail is always checked.
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Fastest Option Email Us The quickest way to get an answer, and the only way to start a return, an exchange, or a claim on a damaged, defective, or incorrect item. Include your order number, and attach photos if something arrived wrong. Send an Email |
Call or Leave a Message Phone & Voicemail We answer calls live Monday through Friday, 9:00 AM to 4:00 PM ET. We're a small team, so if everyone is already on a call, please leave a voicemail with your name, order number, and the reason for your call — we'll get back to you as soon as we can. If your question depends on an update from one of our suppliers, we'll reach out to them first so we have a real answer for you. Call 704-574-9730 |
When We're Here Customer Service Hours Monday – Friday 9:00 AM – 4:00 PM ET Closed Saturdays, Sundays, and holidays. Emails and voicemails that come in after hours are picked up the next business day, in the order they were received. |
Please Note: Returns, Exchanges & Damaged or Defective Items
All returns, exchanges, and issues with damaged, defective, or incorrect items must be submitted by email. We aren't able to process these over the phone because of the documentation and supplier steps involved.
When you email us, please include:
- Your order number
- The item or items involved
- Clear photos of any damaged, defective, or incorrect item — including the packaging if it arrived damaged
Photos let us open a claim with the manufacturer right away instead of going back and forth, which is what usually determines how fast this gets resolved. Full details are in our Returns & Exchanges policy.
Before You Reach Out
A lot of the most common questions — shipping times, order status, fitment, sizing, returns — are already answered here.
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Order Questions Where Is My Order? Tracking is emailed the moment your order ships, and every order is also viewable in your account. Many of our parts ship directly from the manufacturer, so a multi-item order may arrive in more than one box, on more than one day. Read the FAQs |
Fitment Will This Fit My Corvette? Every listing shows the years and generations it's built for. If you're between generations or looking at a body-style-specific part, email us the year, generation, and body style of your car and we'll confirm before you order. Shop by Generation |
Stay Connected Email & Text Club New product releases, sitewide sales, Fan Friday customer spotlights, car care content, and clearance drops go out to our email and text subscribers first. You choose how often you hear from us. Join the Email List |
Need to Reach a Different Store?
The same Charlotte team supports all five of our stores. Please include your order number and the store name so we can find you quickly.
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Corvette parts & accessories, C1 through C8 |
Camaro parts & accessories |
Classic American car parts & accessories |
Truck & SUV parts & accessories |
Performance parts & upgrades |