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    HAVE A QUESTION?  WE'RE HAPPY TO HELP!

    Please send a detailed message below with your name & order number and we'll get back to you as soon as possible!

    You can also feel free to leave a message via our voicemail, our Specialist will return your call as soon as possible.

    *Please note: We are not currently able to answer calls in real-time, instead please leave a voicemail and we will return your call as soon as possible.

    Hours: 9:00 am - 4:00 pm ET | Monday-Friday (Closed Weekends)
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    Email: help@carolinaonlineretail.com 
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    Phone/Voicemail: 704-574-9730 
    *Please address all Return/Exchange requests via email.  Thank you! 
    Please allow up to 1 business day for our response.
     
    Thank you for your patience while we work to assist your request during this busy time! We look forward to serving you as our customer soon!
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    Returns & Exchanges | Store Policies

    Frequently Asked Questions (FAQs)